Service Animal Policy:
Transit welcomes service animals onto all our buses.
U.S. Department of Transportation ADA regulations define a service animal as "any guide dog, signal dog, or other animal individually trained to work or perform tasks for an individual with a disability, including, but not limited to:
- guiding individuals with impaired vision,
- alerting individuals with impaired hearing to intruders or sounds,
- providing minimal protection or rescue work,
- pulling a wheelchair, or
- fetching dropped items" (49 CFR 37.3).
If you meet the outlined requirements, no license is required, but you may be asked to confirm that your animal is a service animal.
- Customers are responsible for maintaining control over their animals and caring for them at all times when riding transit.
- Customers are responsible for knowing the best way to board and position their animal on the transit vehicle.
- Service animals may not block aisles or exits.
- Every operator or employee who serves people with disabilities must be trained to provide non-discriminatory service in an appropriate and respectful way.
- Operators must allow all service animals on board.